Frequently Asked Questions

Everything you need to know about vehicle rentals, airport transfers, chauffeur services, bookings, and travel support with Mind Power Car Rental.

Common Questions

We’ve answered some of the most common questions from our customers to make your booking experience smooth and stress-free.

What documents are required to hire a vehicle? +

To rent a vehicle, we require a valid passport or national ID, a driver’s license, and proof of residence. For international visitors using self-drive services, an International Driving Permit is highly recommended.

Can I hire a vehicle with a professional driver? +

Yes. We provide experienced and professional drivers for tourists, business travellers, and safari guests. Simply choose the “With Driver” option during booking and we’ll arrange everything for your journey.

What is included in the daily rental rate? +

Our daily rates include the vehicle, comprehensive insurance, and 200 km free mileage per day. Additional kilometres are charged according to the rate displayed for each vehicle category.

How do deposits and cancellations work? +

A 30% deposit is required to confirm your booking. Cancellations made more than 24 hours before collection are free, while late cancellations may attract a one-day rental charge.

Can you assist with multi-city travel itineraries? +

Absolutely. We help travellers coordinate transport and logistics for trips between Victoria Falls, Hwange, Bulawayo, Harare, and other destinations across Zimbabwe and neighbouring countries.

Do you offer airport transfer services? +

Yes. We provide reliable airport pick-up and drop-off services from Victoria Falls Airport and nearby lodges, hotels, and tourist destinations.

Which payment methods do you accept? +

We accept EcoCash, InnBucks, Visa, Mastercard, bank transfers, WorldRemit, MoneyGram, and Western Union for secure and convenient payments.

How does Victoria Falls Airport vehicle collection work? +

Share your flight details and expected arrival time, and our team will arrange your vehicle or driver at Victoria Falls Airport. We also monitor flight delays and provide real-time WhatsApp updates.

Do you provide family SUVs and child seats? +

Yes. Our family-friendly SUVs such as the Toyota Fortuner and Toyota Prado are suitable for child seats. Child seats are available upon request before collection.

Still Have Questions?

Our team is always ready to assist you with vehicle bookings, airport transfers, travel advice, and custom transport solutions.

Contact Our Team